SHIPPING & RETURNS
At Olina, we really care about the environment and climate crisis. That's why we encourage an eco-sustainable lifestyle and we are committed to using only recycled and recyclable materials for totally plastic-free packaging.
SHIPPING POLICY
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*** DUE TO THE ONGOING COVID PANDEMIC ALL SHIPMENTS MAY TAKE
LONGER THAN USUAL***
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We try to process all orders and address within 24 hours, sometimes due the high volume of orders it might
take a bit longer. We apologies if you experience delay on our side.
Orders will not be processed on weekends and bank holiday.
Free shipment over £100 to the UK and Europe and over £150 to all other destinations.
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UK shipments
- Standard 2-3 working days, trackable: £5
- Express 1-2 working days, trackable: £7
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EUROPE shipments
- Standard 3-12 days, not trackable: £7
- Express 3-5 working days, trackable: £12
ALL OTHER destinations
- 5-7 working days, trackable: £16
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CARDS have free delivery
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RETURN POLICY
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I tems can only be returned within 30 days of purchase and subject to the following conditions:
- Items must not be worn, washed, soiled or damaged in any way, and must have swing tag still on.
- Goods must be packaged securely to ensure they are not damaged in transit.
- All returns are on your own cost.
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Please note:
We reserve the right to not accept returns and refund if any of the conditions above
are not being respected.
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ANY QUESTIONS
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If you have any questions or would like to know more about our Shipping & Returns policy,
you can contact us here.